Tag: Management

24 April 2018

A tough day

A tough day
Fyodor Ovchinnikov

Fyodor Ovchinnikov

Dodo Pizza CEO

Last Saturday happened to be a very tough day for our company. And this week is going to be even tougher.

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21 March 2018

A pretty scary backlog: the dark side of managing a large-scale IT project

Something is wrong at Dodo Pizza

A pretty scary backlog: the dark side of managing a large-scale IT project
Maxim Kotin

Maxim Kotin

Dodo Pizza storyteller

We set a challenging goal for ourselves to create the world’s most advanced IT system for a retail business. We put together an IT team of sixty developers and analytics and gave them the freedom to follow any unorthodox development practices they deemed helpful. They all worked like crazy and built an impressive large-scale IT product that now makes it possible to manage a chain of more than 300 pizza shops and process tens of thousands of orders every day. Yet the people inside and around the company have become, to put it mildly, pretty frustrated with their work.

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09 March 2018

3,100 inspections a month: how we go about quality control at Dodo Pizza

Maxim Kotin

Maxim Kotin

Dodo Pizza storyteller

A guest in Astrakhan found a piece of a finger nail in his pizza. In Smolensk, a driver was drunk while making a delivery. In Naberezhnye Chelny, a customer had to wait for his order for... eight hours. I wish all that happened in places that didn’t provide their services under the name of Dodo Pizza. But they did. No point in hiding it. Every person who tried to build a large-scale business knows that blunders are inevitable. When your organization performs thousands of operations a day, people sometimes mess up. Things happen. The real problem appears when things happen, but you don't have a freaking clue about it.

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14 February 2018

Time to grow up: Dodo Pizza’s goals for 2018

Here is a recap of what we’re going to do differently in 2018

Time to grow up: Dodo Pizza’s goals for 2018
Maxim Kotin

Maxim Kotin

Dodo Pizza storyteller

We’ve just opened our 300th pizza shop. Ta-da! To be honest, none of us can fully process this number. But we should—if we mean to stay in business.

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How big a business
is Dodo Pizza

More data on Dodo Dashboard

Locations in 0 countries

0 stores in

0

Total sales

Nov 2016Nov 2017

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Sales in

updated in real time

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